Information on data processing according to Art. 13 and 14 General Data Protection Regulation (GDPR)
We care about the protection of your personal data and your privacy. For this reason, we will inform you in the following about our handling of your personal data, in particular for what we process your personal data, to whom we transmit them and the data protection claims and rights to which you are entitled. When we subsequently talk about data, we mean your personal information. This is all the information that identifies you as a person, directly or indirectly.
Please read the following information carefully.
About this Policy
Who is responsible for data processing?
The responsible controller is:
MED-EL Elektromedizinische Geräte Gesellschaft m.b.H.
Tel.: +43 5 77 88
The responsible data protection officer can be contacted directly
MED-EL Elektromedizinische Geräte GmbH
Which data are being processed and from which sources does this data come from?
We process personal data that we receive from you in the course of the business relationship. In addition, we process personal data that we receive from third parties and/or public accessible sources (eg business register, register of associations, country register, press, media) in a permissible manner (eg for the fulfillment of orders / contracts, fulfillment of legal obligations or consent granted by you).
Your personal data includes in particular:
- Contact information including e-mail address and phone numbers
- Demographic information such as postal code, geographic location, preferences and interests
- Other information relevant to market research studies
- Usernames and Passwords for protected areas of the website
- For job applications, in addition to name and contact details, the personal data you provide, training, further knowledge and qualifications, earlier employers and sent documents such as CV, certificates, etc.
For what purposes and on what legal basis is your data being processed?
We process your personal data in accordance with the data protection regulations (DSGVO and the Data Protection Act (DSG) in the current version).
You can enter the ideas4ears contest and submit your invention idea to us. For registration you have to provide the following data to us: invention idea, name, age, email, address, city, country, phone-number. Please note that entering the contest is only allowed with the consent of parents or guardians (please refer to Terms and Conditions).
Purpose: Registration for the ideas4ears contest
Legal basis: Consent – Art. 6 (1) a and 9 (2) a GDPR; performance of a contract – Art. 6 (1) b GDPR
Who receives your data?
Within MED-EL Elektromedizinische Geräte Gesellschaft m.b.H., only those departments or employees receive your data, as far as they need it for processing for the corresponding purposes. In addition, commissioned by us processors (IT service providers, printing services, marketing, etc.) receive your data, if they need the data to fulfill their respective performance. All processors have been carefully selected and take appropriate technical and organisational measures to ensure that your data is processed in accordance with data protection obligations and that your rights are protected. Above all, contract processors are not permitted to use your personal data for their own purposes.
With regard to a transfer of data to other third parties, we point out that such a transfer is made only on the basis of a valid legal basis and for pre-determined purposes.
The updating of your personal data takes place primarily on the basis of your direct feedback or change notices to us. However, updating is also possible due to information from third parties or the use of publicly available information.
How long will your data be stored?
We process your personal data, as far as necessary, for the duration of our business relationship (initiation, processing and termination of a contract) as well as in accordance with the statutory storage and documentation obligations arising from the Austrian Commercial Code (UGB) and the Federal Tax Code (BAO) or to assert, exercise or defend legal claims.
In addition, the storage period is also judged by the statutory limitation periods, which may be, for example, under the General Civil Code (ABGB) usually 30 years, in some cases, but only 3 years.
Basically, your data will therefore be deleted after complete execution of the contract, revocation of your consent or your objection, if the storage for the fulfillment of a legal obligation or for the establishment, exercise or defence of legal claims is not required. Further processing will only take place if you have expressly consented to the further use of your data or if we have reserved any further data processing that is permitted by law.
There is the possibility that anonymisation of the data is carried out instead of a deletion. In this case, any personal reference is irretrievably removed, which is why the data protection cancellation obligations no longer apply. In this case, no personal reference can be restored.
Under the GDPR you have the following rights:
- Right of access – Art. 15 GDPR:
The right to obtain confirmation as to whether or not personal data concerning yourself are being processed, and, where that is the case, access to the personal data;
- Right to rectification – Art. 16 GDPR:
The right to obtain without undue delay the rectification of inaccurate personal data concerning yourself;
- Right to erasure (‘right to be forgotten’) – Art. 17 GDPR:
The right to obtain the erasure of your personal data concerning yourself without undue delay;
- Right to restriction of processing – Art. 18 GDPR:
The right to obtain restriction of processing of your personal data;
- Right to data portability – Art. 20 GDPR:
The right to receive the personal data concerning yourself, which you provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance;
- Right to object – Art. 21 GDPR:
The right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning yourself which is based on Art. 6 (1) lit. e) or f) GDPR.
Although we will strive to address any questions or concerns you may have, if you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria the data protection authority is responsible.
Is there an obligation to provide data?
As part of the business relationship, you only need to provide the personal information that is required to establish and conduct the business relationship or that we are required to collect by law. You are also required to notify us of any changes in your data. Without this data, we will usually have to refuse the conclusion of the contract or the execution of the contract or an existing contract can no longer be performed and consequently terminated.
Is my data used for automated decision making including profiling?
We do not use automated decision-making according to Art. 22 DSGVO.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
About cookies on this website
We use the following providers for the improvement and optimal operation of our website:
This website uses Google Analytics, a web analysis service of Google Inc, (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The use includes the Universal Analytics operating mode. This facilitates the assignment of data, sessions and interactions across several devices to a pseudonymous user ID and thus the analysis of a user’s activities across devices.
We also use so-called social plugins (hereinafter buttons) of the social networks:
- Facebook (Facebook Comments, Facebook Like Button and Social Widgets)
When you visit our website, these buttons are disabled by default, ie they do not send any data to the respective social networks without your intervention. Before you can use the buttons, you must activate them with your click. The button will remain active until you disable it or delete your cookies.
This Policy was last updated in June 2020.